Shipping
Processing Time
All orders are processed and shipped within 1 business day after receiving your payment confirmation.
Please note that we do not ship on weekends or public holidays.
Shipping Carrier
We use MyParcel as our trusted shipping partner. Depending on your location, your order will be delivered by one of MyParcel’s carrier partners (such as PostNL, DHL, or DPD).
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking link so you can follow your package’s journey.
Estimated Delivery Time
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Netherlands: 1–2 business days
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Europe: 3–7 business days
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International: 7–14 business days
Please note that delivery times are estimates and may vary due to postal delays, customs processing, or other factors beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the weight of your order.
Returns
Returns
We want you to be completely satisfied with your purchase! If you are not happy with your order, you can return it within 14 days of receiving your package.
To start a return, please contact us at [your email address] and we will send you a MyParcel return label and instructions.
Return Conditions
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Items must be unused, unworn, and in their original packaging.
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The return must be initiated within 14 days of delivery.
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The buyer is responsible for return shipping costs, unless the item was received damaged or incorrect.
Refunds
Once we receive and inspect your returned item, we will notify you and process your refund to your original payment method within 5 business days.
Exchanges
If you would like to exchange an item, please contact us first — the easiest way is to return the original item and place a new order.
